Sarai Hannah Ajai Urgent Complaint: Persistent Unauthorized Access and Security Breaches Despite SIM Swap on iPhone 11
Subject : Urgent Complaint: Persistent Unauthorized Access and Security Breaches Despite SIM Swap on iPhone 11 Date: July 14, 2025 From: Sarai Hannah Ajai Dear Verizon Security and Fraud Investigations Team, I am writing to formally report ongoing, unauthorized access and potential remote intrusions involving my Apple iPhone 11, connected to my Verizon wireless account. Despite multiple efforts to secure my device and Apple ecosystem including a recent switch from eSIM to a physical SIM card. I continue to experience serious and invasive security breaches that strongly suggest mirrored sessions, ecosystem compromises, and unauthorized accesses by tenants. Between June 1 and July 14, 2025 , I have changed my Apple ID and local device credentials more than 48 times due to continued suspicious activities and indications that my device is being remotely accessed or mirrored without my acknowledgements and consents. On July 10, 2025 , I visited the Verizon store at the West Acres Mall arou...