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Sarai Hannah Ajai *i*t* *h*r* Bank Business Online Banking — “Jeanie ATM Card x3091” Appearing Without Authorization

INCIDENT REPORT Redacted Suspected Unauthorized ATM Card Provisioning and Identity Theft Indicators *i*t* *h*r* Bank Business Online Banking — “Jeanie ATM Card x3091” Appearing Without Authorization Reporting Party: Sarai Hannah Ajai Account Context : *c*ou*e*t*i*s (Business banking profile) Primary Concern: A card record labeled “Jeanie ATM Card x3091” appeared inside the *i*t* *h*r* online banking “Security” settings and enabled a “Manage PIN” workflow, despite the Reporting Party stating she did not request, authorize, receive, or activate such a card.   1) Date, Time, and Method of Discovery • Date of discovery: February 3, 2026 • Approx. time window (local): ~5:43 PM to ~5:49 PM • Discovery method: Login to *i*t* *h*r* online banking (**.com) → Settings → Security tab → “Manage PIN” section.   2) Location • Reporting Party’s residence (bedroom area), Fargo, North Dakota (exact address maintained on file by Reporting Party).   3) Evidence Reviewed (Uploa...

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