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Sarai Hannah Ajai's Apple iPhone 17 – Third Occurrence of Yubico Security Key Authentication Failure During Two-Factor Authentication (Third Occurrence Associated With Verizon Service)

INCIDENT REPORT Apple iPhone 17 – Third Occurrence of Yubico Security Key Authentication Failure During Two-Factor Authentication (Third Occurrence Associated With Verizon Service) Reporting Party: Sarai Hannah Ajai Device: Apple iPhone 17 Associated Computer: Apple Mac Mini M1 Carrier: Verizon Wireless Date of Incident: February 15, 2026 Approximate Time: 3:25 PM (local)   I. SUMMARY OF INCIDENT On February 15, 2026, at approximately 3:25 PM , I experienced a repeated and unexplained failure of two registered Yubico physical security keys during the Apple Two-Factor Authentication (2FA) process while attempting to sign in to my Apple iCloud account from my Apple Mac Mini M1. Despite the security keys being physically present, properly registered, and protected by valid four-digit PINs, Apple’s authentication system repeatedly returned the error message: “Failed to verify your identity. Try again.” This incident represents the third time I have been required to reset and r...

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