Sarai Hannah Ajai's Incident Report for Theft of Square Business Debit Card Renewal From Federally Protected USPS Residential Mailbox

INCIDENT REPORT

Theft of Square Business Debit Card Renewal From Federally Protected USPS Residential Mailbox

Reporting Party: Sarai Hannah Ajai

Jurisdiction: Fargo, North Dakota

Account Context: Square Online Business Account – Square Debit Business Card (ending **12)

USPS Delivery Location: Federally Protected Residential Mailbox No. 205

Service Address: 2*** 2*** A** South, F****, ** *****

 

I. EXECUTIVE SUMMARY

This Incident Report documents the suspected theft or unlawful diversion of a Square Business Debit Card renewal issued to me and transmitted through the United States Postal Service (USPS) but never received at my federally protected residential mailbox. The missing debit card was associated with my Square Online Business Account and was scheduled to replace an expiring card ending in **12.

The facts outlined below raise serious concerns regarding:

1. Mail theft from a federally protected mailbox

2. Unauthorized interference with financial access devices

3. Systemic failure or manipulation of USPS Informed Delivery notifications

4. Possible coordinated activity by unknown third parties within my residential complex

This report is submitted to preserve evidence, establish a formal record, and request appropriate review under applicable federal statutes governing mail theft, access-device fraud, identity misuse, and conspiracy.

 

II. FACTUAL BACKGROUND AND CHRONOLOGY

A. Discovery of Missing Debit Card Renewal

On February 6, 2026, at approximately 3:52 PM (local time), I logged into my Square Online Business Account via www.square.com.

I navigated to:

Banking → Checking → Sarai Ajai’s Card Profile

At that time, I observed that my Square Business Debit Card ending in **12 was marked “about to expire.” The account displayed an expiration date of February 2026 (02/26).

Given standard financial industry practices, replacement debit cards are customarily mailed one to two months prior to expiration. Despite this, I had not received any Square debit card replacement at my USPS mailbox.

 

B. Square Customer Support Confirmation

I initiated a Square online chat on February 6, 2026, and communicated with a Square representative identified as Kenneth.

Kenneth advised:

• The replacement Square Business Debit Card should have arrived approximately two months prior to expiration.

• Square’s records reflected issuance and shipment of the renewal card.

• I was instructed to report the card as lost / stolen / never received and to request issuance of a replacement card.

I followed Square’s instructions and initiated the replacement process.

Exhibit A reflects the Square Business Debit Card replacement order and USPS logistics status.

 

III. USPS DELIVERY AND INFORMED DELIVERY IRREGULARITIES

A. Failure of USPS Informed Delivery Safeguards

I am enrolled in USPS Informed Delivery, which is intended to provide:

• Daily email notifications

• Digital images of mail envelope fronts

• Advance notice of incoming official correspondence

For approximately six to nine months, I have observed the following irregularities:

1. Official mail from businesses, state agencies, and federal entities is routinely missing

2. USPS Informed Delivery fails to image or notify me of official correspondence

3. Approximately 90% of images shown are junk mail, while high-value or official mail is absent

4. Missing mail is often discovered weeks or months later, if at all

The Square debit card renewal was never imaged, never notified, and never delivered, despite Square’s confirmation that it should have arrived well in advance.

 

B. Federal Protection of Mailbox and Mail Matter

USPS Residential Mailbox No. 205 is:

• A federally protected mail receptacle

• Located at my lawful residence

• Reserved exclusively for mail addressed to me

I did not authorize:

• Any tenant

• Any building staff member

• Any third party

to access, retrieve, redirect, or handle my mail.

 

IV. IDENTITY-RELATED INTERFERENCE CONCERNS

Beyond the missing debit card, I have ongoing concerns suggesting identity manipulation or misuse, including:

• Possible forgery of signatures on documents purporting to grant powers of attorney or waive legal rights

• Suspected fabrication or misuse of marriage license documentation without my consent

• Concern that one or more individuals may have changed or manipulated their legal name to mirror my full legal name (Sarai Hannah Ajai)

These acts, if substantiated, could materially interfere with:

• Financial mail delivery

• Identity verification processes

• USPS routing accuracy

• Institutional reliance on name-based authentication

Such conduct would directly facilitate mail theft, identity confusion, and access-device fraud.

 

V. CORE UNRESOLVED QUESTIONS

This incident raises the following material questions requiring investigation:

1. How was a financial access device renewal transmitted through USPS but never delivered or imaged?

2. Why has USPS Informed Delivery consistently failed to capture official mail addressed to me?

3. Who, if anyone, accessed or intercepted the Square debit card renewal before delivery?

4. Is there coordinated activity within the residential complex facilitating repeated mail theft or diversion?

5. Have identity-based manipulations contributed to misrouting or suppression of official mail?

 

VI. APPLICABLE FEDERAL STATUTES (NON-EXHAUSTIVE)

Based on the documented facts, the following federal statutes may be implicated:

1. 18 U.S.C. § 1708 – Theft or Receipt of Stolen Mail

Prohibits stealing, taking, or abstracting mail from any mailbox or postal route, including financial instruments.

2. 18 U.S.C. § 1702 – Obstruction of Correspondence

Addresses interference with mail delivery before it reaches the intended recipient.

3. 18 U.S.C. § 1029 – Fraud and Related Activity in Connection with Access Devices

Governs unauthorized possession or use of debit cards and related financial instruments.

4. 18 U.S.C. § 1028 – Identity Theft and Fraud

Applies where identity information is forged, misused, or manipulated to facilitate fraud or theft.

5. 18 U.S.C. § 371 – Conspiracy to Commit Offense Against the United States

Applies if two or more persons conspire to interfere with federally protected mail or identity systems.

This report does not allege guilt but documents facts sufficient to justify inquiry under these provisions.

 

VII. EVIDENCE AND EXHIBITS

• Exhibit A: Square Business Debit Card profile showing expiration status and replacement order

• Exhibit B: Square Business Debit Card “Deactivation Stolen In Mail” Written Notes

Additional documentation is preserved and available upon request.

 

VIII. PURPOSE OF REPORT

This report is submitted to:

• Establish a formal evidentiary record

• Preserve federal mail-theft and financial-fraud claims

• Support review by USPS OIG, financial institutions, or law enforcement

• Protect the reporting party’s financial, legal, and identity rights

I affirm that the statements contained herein are true and accurate to the best of my knowledge and belief.

Respectfully Submitted,

Sarai Hannah Ajai