SARAI HANNAH AJAI PUBLIC REDACTED INCIDENT REPORT Possible Compromise of Newly Issued United States Passport Book During USPS Priority Mail Delivery
PUBLIC REDACTED INCIDENT REPORT
Possible Compromise of Newly Issued United States Passport Book During USPS Priority Mail Delivery
PUBLIC RELEASE VERSION — PERSONALLY IDENTIFYING AND SECURITY-SENSITIVE INFORMATION REDACTED
Reporting Party: [REDACTED — NAME PRESERVED IN ORIGINAL REPORT]
Date of Incident: September 14, 2026
Incident Location: [REDACTED — CITY, STATE, ZIP CODE, STREET ADDRESS, APARTMENT/UNIT NUMBER, AND MAILBOX NUMBER WITHHELD FROM PUBLIC RELEASE]
Document Involved: Newly Issued United States of America Passport Book
Carrier: United States Postal Service
USPS Tracking Number: [REDACTED — COMPLETE TRACKING NUMBER PRESERVED IN ORIGINAL RECORDS]
Shipping Source: PASSPORT SERVICES/DOS HOT SPRINGS
Mailing Method: USPS Priority Mail
Date Report Prepared: September 14, 2026
1. Purpose of This Public-Redacted Report
This public-redacted incident report documents circumstances surrounding the delivery and physical condition of a USPS Priority Mail envelope containing my newly issued and updated United States passport book on September 14, 2026.
The original, unredacted incident report contains my complete identifying information, residential information, USPS tracking information, electronic records, original photographs, videos, delivery records, and other supporting evidence. Those materials have been preserved separately and are intended for submission to appropriate federal agencies, investigators, legal counsel, or other authorized recipients if requested.
I successfully received the passport book directly from the USPS delivery carrier. The passport itself was present and did not appear torn or physically damaged.
However, shortly after receiving the Priority Mail envelope and examining it inside my residence, I observed a condition involving a portion of the envelope's sealing flap that caused me concern that the envelope may not have remained fully sealed before it entered my possession.
I am documenting the matter because a United States passport contains highly sensitive identity information.
I presently cannot independently establish:
- who caused the condition of the envelope;
- when the condition occurred;
- whether the condition resulted from insufficient initial sealing, routine transportation, mechanical handling, or subsequent access;
- whether the passport was physically taken out of the envelope before delivery; or
- whether anyone viewed, photographed, copied, scanned, or otherwise recorded information contained in the passport.
Those matters are documented as concerns requiring appropriate review and are not presented as established facts.
2. USPS Notification and Expected Delivery
On the morning of September 14, 2026, I received an electronic USPS notification concerning the delivery of the package containing my newly issued passport.
The USPS notification identified the package as:
Tracking Number: [REDACTED]
Shipping Source: PASSPORT SERVICES/DOS HOT SPRINGS
Delivery Area: [REDACTED — CITY, STATE, AND ZIP CODE]
Delivery Date: September 14, 2026
Status: Out for Delivery
The original USPS notification and complete tracking information have been preserved as evidence.
Because the shipment contained a newly issued federal identity document, I considered the mailing particularly sensitive.
I have previously documented concerns involving missing mailed items or parcels associated with my residential mail-delivery area. For that reason, I decided to wait in a common area from which I could observe the residential mailbox area and personally receive the passport shipment when the USPS carrier arrived.
The precise residential address, apartment number, mailbox number, building-identifying information, and other location-specific details have been withheld from this public version.
3. Initial Departure From Residence
At approximately 12:25 PM, I left my residential unit and proceeded toward the common area near the building's residential mailboxes.
The uploaded Ring surveillance recordings identified as part of Exhibits A1–A6 document activity at my residential entrance during the relevant period.
The original recordings have been preserved in their unredacted form.
Any visual information capable of identifying my precise residential unit, apartment number, building location, access configuration, or other security-sensitive information should be considered withheld from the public version of this report.
I remained in the common area while waiting for the USPS carrier.
4. Temporary Return to Residence
At approximately 2:16–2:17 PM, I temporarily returned to my residential unit to obtain something to drink.
The Ring recordings associated with this report document activity at my residential entrance during approximately that time.
Shortly afterward, I again left the residence.
Electronic evidence records doorway activity at approximately 2:23–2:24 PM, which is consistent with my recollection that I returned to the first-floor/common mailbox area at approximately 2:25 PM.
I then continued waiting for the USPS carrier.
5. Arrival of USPS Delivery Carrier
At approximately 3:03 PM, the USPS delivery carrier arrived at the residential mailbox area.
Exhibit B1 documents an individual handling and depositing mail at the residential mailbox units.
The publicly released version of that exhibit, if published, should not disclose information identifying unrelated residents, mailbox numbers, apartment numbers, access codes, addresses, vehicle license information, or other personally identifying information.
When the USPS carrier was preparing to provide or place my passport mailing into the appropriate mail-delivery location, I approached the carrier.
I asked whether I needed to show identification in order to personally receive the USPS Priority Mail envelope containing my passport.
The carrier asked me several questions and then personally handed the Priority Mail envelope to me.
I therefore received physical possession of the package directly from the USPS carrier rather than discovering the package unattended in a common area or retrieving it at a later time.
6. Return to Residence After Receiving Passport Mailing
After receiving the USPS Priority Mail envelope, I returned directly to my residential unit.
My SwitchBot automatic-door-lock activity record, identified as Exhibit A7, records an unlock event at approximately 3:07 PM.
That electronic access record is consistent with my recollection that I returned to my residence shortly after receiving the passport shipment.
For public-release purposes, the following information associated with that record has been withheld:
Residential unit identification: [REDACTED]
Exact residential address: [REDACTED]
Door/device identifiers: [REDACTED WHERE APPLICABLE]
Account information: [REDACTED]
Access credentials or security information: [REDACTED]
I have preserved the original electronic record.
I also have separate concerns regarding the availability and integrity of certain surveillance recordings and mobile-device information.
Those separate concerns are not presented in this report as proof of what occurred with the passport envelope.
The SwitchBot record is referenced only as independent documentation of the approximate time I returned to my residence.
7. Examination of USPS Priority Mail Envelope
Immediately after returning to my residence, I went to my desk and documented the USPS Priority Mail envelope before fully opening and examining its contents.
The photographs and recordings show a USPS Priority Mail envelope bearing labeling associated with the government passport shipment.
For the public version of those exhibits, the following information must remain concealed:
Recipient name: [REDACTED]
Recipient street address: [REDACTED]
Apartment/unit number: [REDACTED]
City/state/ZIP: [REDACTED]
USPS tracking number: [REDACTED]
Routing barcodes: [REDACTED]
QR codes: [REDACTED]
Machine-readable shipping information: [REDACTED]
Any other unique shipping identifiers: [REDACTED]
During my examination of the envelope, I observed that a portion of the sealing/flap area did not appear securely sealed in the manner I expected.
Specifically, I observed that the right-side portion of the envelope flap appeared open, raised, or insufficiently adhered.
I could also observe portions of the government-mailing label underneath or near the affected flap area.
Exhibit C2 documents the Priority Mail envelope and the flap condition that caused my concern.
After further inspection and opening of the envelope, Exhibit C3 documents additional aspects of the flap and adhesive area.
The photographs and videos document the physical condition that I observed.
They do not, standing alone, establish who caused that condition.
The evidence presently available to me does not independently establish whether the envelope condition resulted from:
- insufficient initial sealing;
- normal transportation;
- mechanical mail processing;
- adhesive failure;
- routine handling;
- intentional opening;
- subsequent resealing; or
- another cause.
I am therefore reporting the condition for appropriate review without asserting a cause that has not been independently established.
8. Condition of United States Passport Book
After opening the envelope, I confirmed that my newly issued United States passport book was physically present.
I did not observe that the passport book had been torn, destroyed, or otherwise visibly damaged.
The passport nevertheless contains sensitive identity information.
Because of the condition I observed involving the envelope flap, I became concerned about whether the passport information could potentially have been exposed before the package entered my possession.
My concern includes the possibility that identifying information could theoretically have been:
- viewed;
- photographed;
- copied;
- scanned; or
- otherwise recorded.
However, I presently possess no direct evidence establishing that any person actually performed any of those actions.
That possibility is therefore documented as an identity-security concern and not as a factual conclusion.
I will not publicly release photographs showing the biographical-information page of my passport.
The following information is expressly withheld from all public copies:
Passport number: [REDACTED]
Date of birth: [REDACTED]
Place of birth: [REDACTED]
Passport issuance information: [REDACTED WHERE SECURITY-SENSITIVE]
Passport expiration information: [REDACTED WHERE APPROPRIATE]
Signature: [REDACTED]
Passport photograph: [NOT PUBLICLY RELEASED]
Machine-readable zone: [REDACTED]
Passport barcode or encoded information: [REDACTED]
Other identifying information: [REDACTED]
Original evidence has been preserved privately.
9. Contact With the National Passport Information Center
Because of the condition of the envelope and my concerns regarding possible exposure of passport information, I contacted the National Passport Information Center on the afternoon of September 14, 2026.
The publicly available National Passport Information Center number was used.
Exhibit D1 documents multiple outgoing calls during the relevant period.
My telephone record reflects calls at approximately:
3:18 PM — approximately 1 minute
3:20 PM — approximately 1 minute
3:22 PM — approximately 1 minute
3:24 PM — approximately 7 minutes
3:57 PM — approximately 11 minutes
Any unrelated telephone numbers, account information, device identifiers, carrier information, or other private communications information appearing in the original evidence is withheld from public disclosure.
During the approximately 3:24 PM call, I explained my concerns regarding the condition of the USPS Priority Mail envelope.
According to my recollection, the representative stated that the relevant system was unavailable at that time.
I subsequently called again at approximately 3:57 PM.
During that call, I was transferred to another National Passport Information Center representative.
I explained that:
- I had personally received the newly issued passport shipment;
- the passport book itself was present;
- the passport did not appear torn or physically damaged;
- the USPS Priority Mail envelope appeared partially open or insufficiently sealed in one area; and
- I was concerned that passport information potentially could have been exposed before I received the shipment.
According to my recollection of that conversation, I was advised that because the passport itself had not been stolen or physically damaged, I should contact the Federal Trade Commission and report my concerns.
This section records my recollection of the telephone conversation.
The telephone-history exhibit establishes the timing and duration of the calls but does not independently establish the content of the conversations.
10. Subsequent USPS Delivery Notification
Later on September 14, 2026, USPS issued an electronic Informed Delivery notification stating that mail delivery had occurred that day.
The original electronic record has been preserved.
The public version withholds:
Email address: [REDACTED]
Account information: [REDACTED]
Residential delivery information: [REDACTED]
USPS identifiers: [REDACTED WHERE APPLICABLE]
The USPS notification itself advises that a mail-delivery notification does not necessarily establish that a particular individual mailpiece shown through Informed Delivery was delivered.
In this incident, however, I am not relying exclusively upon the electronic notification to establish receipt because I personally received the passport package directly from the USPS carrier.
11. Nature of the Reported Concern
The principal concern documented in this incident report is the possible compromise, unauthorized access, improper sealing, or seal failure involving a USPS Priority Mail envelope containing a newly issued United States passport book before the package entered my possession.
I am not identifying a specific USPS employee, government employee, residential tenant, or other individual as responsible because the evidence presently available to me does not establish who caused the envelope condition.
Likewise, although I am concerned that sensitive passport information potentially could have been exposed, I do not presently possess evidence confirming that anyone photographed, copied, scanned, or otherwise recorded information from the passport.
Those possibilities are therefore presented as concerns requiring appropriate review and not as established conclusions.
12. Request for Government or Investigative Review
I respectfully request that any federal agency or other authorized investigative authority receiving the original unredacted report consider reviewing and preserving, where legally and technically available:
- complete USPS tracking and internal handling records associated with the shipment;
- USPS acceptance, processing, sorting, transportation, and delivery-scan information;
- available chain-of-custody or processing information associated with the Passport Services shipment;
- relevant surveillance records maintained at postal-processing facilities, if available;
- final-delivery route and handheld-scanner information;
- information concerning whether the physical envelope condition documented in my photographs is consistent with seal failure, ordinary transportation, mechanical handling, or access after initial sealing;
- relevant Passport Services mailing or packaging information; and
- appropriate identity-protection guidance if an authorized agency determines there is a reasonable basis to believe passport information may have been exposed.
The complete tracking number, residential information, original envelope, original photographs, original videos, electronic records, and other identifying information have been withheld from this public version but preserved for authorized review.
13. Public-Redacted Evidence and Exhibit Index
Exhibit A1–A6 — Residential Entrance Surveillance Recordings
Electronic recordings documenting movements associated with the reporting party's residential entrance during the relevant period.
Public-redaction requirements: precise residence location, unit number, neighboring units, access-control information, faces of unrelated individuals where appropriate, account identifiers, timestamps unrelated to this incident, and other sensitive residential information should be concealed before public publication.
Exhibit A7 — Automatic Door-Lock Activity Record
Electronic access-control record documenting an approximately 3:07 PM unlock event, consistent with the reporting party's return to the residence following receipt of the passport shipment.
Residence: [REDACTED]
Unit: [REDACTED]
Device identifiers: [REDACTED WHERE APPLICABLE]
The complete original record has been preserved.
Exhibit B1 — USPS Carrier at Residential Mailbox Area
Video/image evidence documenting the USPS delivery carrier handling mail at approximately 3:03 PM.
The public version should conceal identifying information belonging to unrelated residents and any information that reveals exact mailbox numbers, residential-unit numbers, access controls, or the precise residential location.
Exhibit C2 — USPS Priority Mail Envelope Condition
Recording documenting the exterior of the USPS Priority Mail envelope and the flap condition that caused concern.
Public copies must conceal:
Tracking number: [REDACTED]
Recipient name: [REDACTED]
Residential address: [REDACTED]
Apartment/unit: [REDACTED]
City/state/ZIP: [REDACTED]
Shipping barcode: [REDACTED]
QR code: [REDACTED]
Other unique mailing identifiers: [REDACTED]
Exhibit C3 — Priority Mail Envelope Following Inspection
Additional recording documenting portions of the envelope, flap, and adhesive area after further examination.
All personally identifying and machine-readable mailing information is withheld from public release.
Exhibit D1 — National Passport Information Center Call History
Telephone-history evidence documenting several calls made on September 14, 2026, including the approximately 3:24 PM and 3:57 PM calls described in this report.
Any personal telephone information, device information, account information, or unrelated communications information is withheld where applicable.
Exhibit E1 — USPS Tracking Notification
USPS electronic notification documenting that the passport shipment was out for delivery on September 14, 2026.
Complete USPS Tracking Number: [REDACTED]
Delivery City: [REDACTED]
State: [REDACTED]
ZIP Code: [REDACTED]
Recipient Email Address: [REDACTED]
The original unredacted notification has been preserved.
Exhibit E2 — USPS Informed Delivery Notification
USPS notification documenting that mail-delivery activity was reported on September 14, 2026.
Personal email information, account information, location-specific information, and other identifying information have been withheld from this public copy.
14. Evidence Preservation Statement
The following original materials have been preserved privately and have not been altered for purposes of the evidentiary record:
- original USPS Priority Mail envelope;
- original USPS tracking notification;
- original USPS Informed Delivery notification;
- original surveillance recordings;
- original automatic-door-lock activity records;
- original photographs and videos documenting the envelope;
- original telephone call-history evidence; and
- other supporting records associated with this incident.
Publicly released versions may contain redactions, cropping, masking, or other privacy protections.
Those public modifications are intended solely to prevent disclosure of personally identifying, residential, security-sensitive, passport-related, or account information.
The original records are retained separately for appropriate authorized review.
15. Public-Release Redaction Statement
This document is a public-redacted version of a more detailed incident report.
Information intentionally withheld includes, where applicable:
[REDACTED — REPORTING PARTY'S FULL PERSONAL IDENTIFIERS]
[REDACTED — STREET ADDRESS]
[REDACTED — APARTMENT/UNIT NUMBER]
[REDACTED — RESIDENTIAL MAILBOX NUMBER]
[REDACTED — CITY, STATE, AND ZIP CODE WHERE APPROPRIATE]
[REDACTED — USPS TRACKING NUMBER]
[REDACTED — SHIPPING AND ROUTING BARCODES]
[REDACTED — QR CODES]
[REDACTED — PRIVATE EMAIL ADDRESSES]
[REDACTED — PRIVATE TELEPHONE INFORMATION]
[REDACTED — ACCOUNT IDENTIFIERS]
[REDACTED — DEVICE IDENTIFIERS AND SECURITY INFORMATION]
[REDACTED — PASSPORT NUMBER]
[REDACTED — DATE AND PLACE OF BIRTH]
[REDACTED — PASSPORT SIGNATURE]
[REDACTED — MACHINE-READABLE PASSPORT INFORMATION]
[NOT PUBLICLY RELEASED — PASSPORT BIOGRAPHICAL PAGE]
The withholding of this information from the public version does not indicate that the information is unavailable.
Complete unredacted records have been preserved for authorized investigative, governmental, or legal review.
16. Declaration
I am publishing this redacted report to document my observations, actions, concerns, and preserved evidence concerning the September 14, 2026 delivery of my newly issued United States passport book while protecting personally identifying and security-sensitive information from unrestricted public disclosure.
The passport book was received and was not visibly torn or physically damaged.
My concern relates primarily to the physical condition of the USPS Priority Mail envelope and whether the integrity of the shipment may have been affected before the package entered my possession.
Where this report describes matters I directly observed, they are identified as observations.
Where this report discusses possible events that may have occurred before delivery, those matters are identified as concerns or possibilities rather than established facts.
I respectfully request that appropriate authorized authorities review the original evidence if further inquiry is warranted.
Reporting Party: Sarai Hannah Ajai
Original Report Date: September 14, 2026
Public-Redacted Version: September 14, 2026
Public notice for the bottom of the blog post
PUBLIC-RELEASE NOTICE: This webpage contains a redacted copy of an incident report. Personally identifying information, residential information, USPS tracking information, passport information, machine-readable data, security information, and other sensitive identifiers have intentionally been withheld from public disclosure. Original unredacted records and exhibits have been preserved for submission to appropriate federal agencies, investigators, legal counsel, or other authorized recipients upon lawful request.
This version is substantially safer for a public blog because it preserves the chronology, exhibit structure, observed envelope condition, agency contacts, and investigative request, while separating the public narrative from the sensitive evidence you would provide directly to the FTC, FBI/IC3, USPIS, State Department, or counsel.








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