Sarai Hannah Ajai Suspected Compromise of Square Business Debit Card Reissue During USPS Delivery

INCIDENT REPORT (REDATED for Blog)

Suspected Compromise of Square Business Debit Card Reissue During USPS Delivery

Reporting Party: Sarai Hannah Ajai

Jurisdiction: *****, ***** ******

Account Context: Square Online Business Account – Square Business Debit Card (ending **05)

USPS Delivery Location: Federally Protected Residential Mailbox No. **5

Service Address: 2*** **** ****** ******, ***. **5, *****, ** *****

Date of Incident: February 13, 2026

 

I. EXECUTIVE SUMMARY

This Incident Report documents a series of delivery irregularities, timing anomalies, and apparent package integrity concerns involving a reissued Square Business Debit Card transmitted through the United States Postal Service (USPS) and ultimately delivered on February 13, 2026 to my federally protected residential mailbox.

Although USPS later confirmed delivery, the totality of circumstances including automated activation communications prior to confirmed delivery, inconsistent USPS Informed Delivery notices, and the physical condition of the envelope upon receipt caused me to immediately deactivate the debit card out of an abundance of caution.

This report is submitted to preserve evidence, document factual chronology, and request appropriate review under applicable federal statutes governing mail security, access-device integrity, and interference with protected correspondence.

 

II. FACTUAL CHRONOLOGY

A. Square System Notifications Prior to Physical Delivery

1. February 13, 2026 – approximately 1:00 AM

I received an automated email from Square titled “Square Debit Card is Out for Delivery! Check your mail today.”

At this time, I was asleep, and the debit card remained in USPS custody.

(See Exhibit A)

2. February 13, 2026 – approximately 1:00 AM (same hour)

I received a second automated Square email titled “Activate Your Square Debit Card – Your card has arrived.”

At this time, I had not physically received the debit card, nor had USPS Informed Delivery confirmed delivery to my mailbox.

(See Exhibit B)

These notifications created an inconsistency between system status and physical possession of a regulated financial access device.

 

B. USPS Informed Delivery Irregularities

3. February 13, 2026 – approximately 7:18 AM

Upon checking my email after waking, I received a USPS Informed Delivery notice stating “Coming to You Soon – Mail Expected Today”, accompanied by an envelope image associated with Square.

(See Exhibit C)

4. February 13, 2026 – approximately 6:00 PM

USPS Informed Delivery issued a separate email confirming delivery of tracking number *****************6589, stating:

“USPS Item Delivered, In/At Mailbox.”

Notably, the confirmation did not identify the sender or reference Square, despite Square being the expected sender of the debit card.

(See Exhibit F)

 

C. Physical Receipt and Condition of Envelope

5. February 13, 2026 – approximately 6:26 PM

I accessed my residential mailbox (No. **5) and retrieved the Square Business Debit Card envelope.

6. Upon inspection, the envelope appeared partially opened along the left edge, raising concerns regarding possible compromise of package integrity during transit or prior to final delivery.

(See Exhibit G)

Due to the nature of the contents (a financial access device), I did not activate or use the card.

 

D. Protective Actions Taken

7. February 13, 2026 – approximately 5:33 PM

Prior to retrieving the envelope, and based on the accumulating anomalies throughout the day, I logged into my Square account and deactivated the reissued debit card as a precautionary security measure.

(See Exhibit E)

 

III. COMMUNICATION WITH SQUARE SUPPORT

8. February 13, 2026 – approximately 2:35 PM

I contacted Square Customer Support via telephone (866-200-8599). The call lasted approximately six minutes.

During this interaction, I experienced irregularities inconsistent with standard customer-service practices stating “I REFUSED TO SUCK COCK”, including unusual background noise and statements that caused me to terminate the call and rise my suspicious of a interceptive call from a third party phone management service without my legal consents.

Because of these concerns, I did not rely on the call for resolution and instead proceeded with direct account-level protective actions.

(See Exhibit D)

 

IV. MAIL SECURITY AND LEGAL CONTEXT

USPS Residential Mailbox No. **5 is a federally protected mail receptacle reserved exclusively for mail addressed to me. I did not authorize any third party to access, handle, intercept, or open mail including tenants addressed to me.

Financial access devices transmitted through USPS are high-risk items, and any interference actual or suspected necessitates immediate deactivation to prevent fraud or unauthorized use.

 

V. APPLICABLE FEDERAL STATUTES (NON-EXHAUSTIVE)

The documented facts potentially implicate the following federal statutes and warrant review:

1. 18 U.S.C. § 1708 – Theft or Receipt of Stolen Mail

Prohibits the taking, opening, or abstracting of mail or contents from a mailbox.

2. 18 U.S.C. § 1702 – Obstruction of Correspondence

Addresses interference with mail before it reaches the intended recipient.

3. 18 U.S.C. § 1029 – Fraud and Related Activity in Connection with Access Devices

Covers unauthorized possession or compromise of debit cards and similar instruments.

4. 18 U.S.C. § 1028 – Identity Theft and Fraud

Applies where access devices or personal identifiers are compromised or misused.

This report does not assert criminal liability, but documents facts sufficient to justify administrative or investigative review.

 

VI. EVIDENCE AND EXHIBITS

• Exhibit A: Square email – “Square Debit Card is Out for Delivery”

• Exhibit B: Square email – “Activate Your Square Debit Card”

• Exhibit C: USPS Informed Delivery – “Coming to You Soon”

• Exhibit D: Notes regarding Square support call

• Exhibit E: Square dashboard showing card deactivation

• Exhibit F: USPS delivery confirmation email (tracking no. ******************6589)

• Exhibit G: Photographs of mailbox and envelope condition upon retrieval

Additional materials are preserved and available upon request.

 

VII. PURPOSE OF REPORT

This Incident Report is submitted to:

• Preserve a contemporaneous evidentiary record

• Document delivery and security anomalies involving a financial access device

• Support review by USPS OIG, Square Financial Services, or appropriate authorities

• Protect the reporting party from potential fraud, misuse, or liability

I affirm that the statements contained herein are true and accurate to the best of my knowledge and belief.

Respectfully Submitted,

Sarai Hannah Ajai